Research and Evaluation

We apply research methods to evaluate and enhance programs and systems.


We design and carry-out empirical research to help organisations understand complex challenges, using robust scientific research methodologies and statistical methods.

Research activities may include:

  • Experiments and field testing
  • Surveys
  • Data analysis
  • User testing (people-centred design)

We support organisations in evaluating program or system effectiveness through structured reviews or evaluations in the following areas:

  • Safety management systems
  • Safety programs
  • Training / learning systems and programs
  • Fatigue Risk Management programs
  • Culture programs
  • Organisational change or development programs
  • Equipment and tools
  • Workplace, equipment or process design
  • Measuring customer experience / user experience