Human Factors
We can help with:
- Human Factors in Safety Management Systems
- Human Factors training
- Non-technical skills training
- Human System Integration
- Task analysis
- Usability reviews
- User-centred design processes
- User testing
- Safety culture and Just Culture
- Safety data analysis
- Risk Based Training Needs Analysis (RBTNA)
- Fatigue Risk Management
- Safety investigation and reporting
- Psychosocial risk management
- Human Factors in automated systems, robotics and AI
- Workshop facilitation
- Designing for customer experience / user experience
- Optimising pedestrian flow / wayfinding
System Safety
We can help with:
- Safety management systems
- Safety data analysis
- Safety investigation and reporting
- Rail safety initiatives and reviews
- Confidential Observations of Rail Safety (CORS)
- Safety review of organisational change programs
- Safey review of workplace, equipment or process design
- Just Culture programs
- Fatigue Risk Management Systems (FRMS)
- Safety assurance and audits
- Safety communications and promotions
- Safety culture diagnosis and interventions
- Risk assessment
- Psychosocial risk management
- Confidential reporting programs
- Normal operations monitoring programs
- Integrating Safety II philosophies
Training
We can help with:
- Strategic reviews of training systems
- Non-technical skills training (NTS)
- Crew Resource Management (CRM) or Team Resource Management training
- Human Factors training
- Leadership development for operations managers
- Fatigue management training
- Just culture training
- Safety management systems (SMS) training
- Professional development for in-house trainers
- Development of behavioural marker systems
- Risk Based Training Needs Analysis (RBTNA)
- Training strategy and system design
- Competency mapping for safety critical roles
- Simulation and scenario development
- Human Factors training for safety investigators
- Human Factors training for engineers
Research and Evaluation
We design and carry-out empirical research to help organisations understand complex challenges, using robust scientific research methodologies and statistical methods.
Research activities may include:
- Experiments and field testing
- Surveys
- Data analysis
- User testing (people-centred design)
- Measuring customer experience / user experience
Aviation
We can help with:
- Safety management systems
- Safety data analysis
- Safety investigation and reporting
- Just Culture programs
- Procedure design and evaluation
- Research and best practice reviews
- HF / NTS Training
- Crew Resource Management (CRM) training
- Fatigue Risk Management programs
- Leadership development for operations managers
- Competency-based recruitment and selection processes
- Training Needs Analysis
- Proactive support programs for mental health
- Facilitator training
- CRM trainer refresher courses
Rail
We can help with:
- Safety management systems
- Safety data analysis
- Safety investigation and reporting
- Rail safety initiatives and reviews
- Confidential Observations of Rail Safety (CORS)
- Human Factors support for engineering / procurement projects
- Human Factors analysis
- Human System Integration
- Just Culture programs
- Fatigue Risk Management
- Research and best practice reviews
- Non-technical skills training / Rail Resource Management (RRM)
- Leadership development for operations managers
- Peer support programs
- Risk Based Training Needs Analysis (RBTNA)